Website Terms & Conditions

These Terms and Conditions govern your use of the Bid Solutions website at https://bidsolutions.co.uk/ ("Bid Solutions Site") and your relationship with Bid Solutions ("Bid Solutions", "we" or "us"). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the Bid Solutions Site. If you have any questions on the Terms and Conditions, please contact enquiry@bidsolutions.co.uk

If you are seeking to instruct Bid Solutions for the provision of recruitment services, our standard terms and conditions shall apply (copy available upon request).

Use of the Bid Solutions Site

We operate the Bid Solutions Site to assist you in understanding Bid Solutions services and in communicating with us.

The Bid Solutions Site is provided for your personal use subject to these Terms and Conditions. By accessing or using the Bid Solutions Site, you agree to be bound by these Terms and Conditions.

If you are unable to access all/part of our site or upload your CV then please email enquiry@bidsolutions.co.uk and we will provide further support.

Amendments

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Bid Solutions Site. We will make reasonable efforts to notify you of any changes. The changes will apply to the use of the Bid Solutions Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Bid Solutions Site. If you continue to use the Bid Solutions Site after the date on which the change comes into effect, your use of the Bid Solutions Site indicates your agreement to be bound by the new Terms and Conditions.

Your use of the Bid Solutions Site

You may not use the Bid Solutions Site for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice;

  • interfering with any other person's use or enjoyment of the Bid Solutions Site; or

  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of this clause.

By submitting information through the Bid Solutions Site you agree and acknowledge that while we may contact you in response to the information you provide, we are not obliged to provide you with any particular product or services.

Registration

In order to access to receive job alerts you must register on the Bid Solutions Site. If you register, you must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

If you register to use the Bid Solutions Site you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting enquiry@bidsolutions.co.uk immediately.

If Bid Solutions has reason to believe that there is likely to be a breach of security or misuse of the Bid Solutions Site, we may require you to change your password or we may suspend your account.

Right to suspend or cancel your registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel your registration at any time by logging onto the Bid Solutions Site through the "unsubscribe" link contained in the last Job Alerts email you received.

The suspension or cancellation of your registration and your right to use the Bid Solutions Site shall not affect either party's statutory rights or liabilities.

Disclaimer

Whilst Bid Solutions uses reasonable care in compiling and presenting the content found on the Bid Solutions Site, it is provided purely for information and you should seek further guidance and make independent enquiries before relying upon it. If Bid Solutions International is informed of any inaccuracies in the material on the Bid Solutions Site we will attempt to correct the inaccuracies as soon as we reasonably can.

If we are in breach of these Terms and Conditions, we will only be responsible for any losses that you suffer to the extent that they are a foreseeable consequence to both of us. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

These Terms and Conditions shall not limit or affect our liability if something we do negligently causes death or personal injury.

Candidates

Bid Solutions makes no representation or warranty in respect of any of the following:

  • the existence or availability of any appointment advertised on the Bid Solutions Site;

  • that any employer or client will ask for your CV, ask to interview you or recruit you;

  • that any employer or client will keep confidential any of your information or data provided to that employer or client; or

  • the final terms and duration of any appointment obtained through the Bid Solutions Site.

Availability of the Bid Solutions Site

We cannot guarantee that the service will be fault-free. If a fault occurs in the service you should report it to enquiry@bidsolutions.co.uk and we will attempt to correct the fault as soon as we reasonably can. If Bid Solutions is informed of any inaccuracies in the material on the Bid Solutions Site we will attempt to correct the inaccuracies as soon as we reasonably can.

Your access to the Bid Solutions Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

Intellectual Property

All information incorporated within the Bid Solutions Site is owned or licensed by Bid Solutions Limited. You may retrieve and display the content of the Bid Solutions Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Bid Solutions Site without written permission from Bid Solutions Limited.

Equal Opportunities & Diversity

We may also release information relating to you to regulatory or law enforcement authorities, if required to do so. We may use the information we have collected about you on an anonymised basis for the purposes of monitoring in relation to our equal opportunities policy. We also reserve the right to disclosure the information we have collected about you to our professional advisers and to other persons to the extent that Bid Solutions contracts out any aspect of the operation of its recruitment agency services. These third parties will be acting under similar undertakings of confidentiality as Bid Solutions.

Complaints Policy

Bid Solutions Limited is committed to providing a quality service to our clients and candidates. If you are not satisfied with the level of service you have received from us we would like you to tell us about it. All complaints are taken very seriously and any feedback is appreciated as it provides us with an opportunity to improve our standards. All complaints and feedback are referred on to Managing Director.

If you would like to make a formal written complaint, you can contact our Managing Director via email or by post:

Martin Smith, Bid Solutions, Gainsborough House, 2 Sheen Road, Richmond, Surrey, TW9 1AE
E: martin_smith@bidsolutions.co.uk

Procedure

  1. We will send you written acknowledgement (email or letter), on receipt of your complaint within 15 working days.
  2. We will then record your complaints in our central register and start to investigate on your behalf. This is likely to involve the following steps:
    • Examining your record to ascertain the sequence of relevant events & related correspondence
    • Interviewing the relevant members of staff for clarification on the issue
    • Liaising with senior management as appropriate
  3. We aim to acknowledge, fully investigate and duly resolve all complaints within 14 working days.
  4. A full written response to your complaint will be drafted by Managing Director and sent to you with supporting documentary evidence (if applicable).
  5. If you remain unsatisfied with the decision, you can contact the relevant industry trade association.

Applicable Law

These terms and conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement, and you want to take court proceedings, you must do so within the United Kingdom.

Miscellaneous

You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

If you breach these Terms and Conditions and Bid Solutions chooses to ignore this, Bid Solutions will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Bid Solutions shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

The Bid Solutions Site is owned and operated Bid Solutions Limited.

If you have any queries, please contact enquiry@bidsolutions.co.uk

Bid Solutions Limited, Registration No. 05194464, registered in the United Kingdom with a registered office at Bid Solutions, Gainsborough House, 2 Sheen Road, Richmond, Surrey, TW9 1AE