VENDOR
TERMS
By agreeing to
these Vendor Terms, the party named in the Vendor Registration Form (“Customer”) enters
into a binding contract with us, Bid Solutions Limited (company no. 05194464) Parkshot
House, 5 Kew Road, Richmond, England, TW9 2PR (“Bid
Solutions”), on the terms
set out below.
These Vendor Terms apply to the Customer’s
registration to use the Vendor Portal, any subsequent subscription to the
Vendor Portal, and any related advertising.
1 Interpretation
1.1 The definitions and rules of interpretation in
this clause apply in this Agreement.
Advertising | if
applicable, the Customer’s advertising in the formats made available by Bid
Solutions. |
Advertising Fees | if
applicable the fees payable by the Customer to Bid Solutions for advertising. |
Advertising Laws | means
all laws, regulations and codes of practice which are applicable to the
Advertising (including the UK Code of Non-broadcast Advertising, Sales
Promotions and Direct Marketing (CAP Code) and all other codes under the
general supervision of the Advertising Standards Authority, Trading Standards
and/or Competition and Markets authority). |
Agreed Purposes | the
supply of bid proposal and writing software or technology in accordance with
the Vendor Listing to End Users, subject to their express consent. |
Agreement | The
Vendor Terms, the DPA, the Privacy Policy and Cookie Policy, together with
all the Documentation and the Order Form |
Authorised Users | those
Customer employees, agents and independent contractors who are authorised by the
Customer to use the Services and the Documentation. |
Business Day | a
day other than a Saturday, Sunday or public holiday in England when banks in
London are open for business. |
Change of Control | shall
be as defined in section 1124 of the Corporation Tax Act 2010, and the
expression change of control shall be interpreted accordingly, and controls, controlled and the expression change of control shall be
interpreted accordingly. |
Confidential
Information | information
that is proprietary or confidential and is either clearly labelled as such or
identified as Confidential Information in clause 9.1. |
Customer Data | Vendor Listings and any
other data, text, images or other material inputted by the Customer,
Authorised Users, or us on the Customer’s behalf for the purpose of using the
Services or facilitating your use of the Services, but excluding End User Data. |
Data Protection Legislation | (a)
to the extent the UK GDPR applies, the law of the United Kingdom or of a part
of the United Kingdom which relates to the protection of personal data; or
(b) to the extent the EU GDPR applies, the law of the European Union or any
member state of the European Union to which the party is subject, which
relates to the protection of personal data. |
Documentation | the
documents made available to you by us online via the Vendor Portal which sets
out a description of the Services and the user instructions for the Services. |
DPA | the
Data Processing Addendum bidsolutions.co.uk/DPA as varied from time to time. |
Effective Date | the
date of the relevant Order Form. |
End Users | users
of the Match & Compare service |
End User Data | the data relating to the End User which is collected by the Match & Compare
service. |
EU GDPR | the
General Data Protection Regulation ((EU) 2016/679). |
Initial Subscription
Term | 12
months. |
Match & Compare | the
service offered by Bid Solutions which allows End Users to select, compare
and assess the suitability of bid and proposal software vendors and
technology suppliers. |
Normal Business
Hours | 9am
to 5pm local UK time, each Business Day. |
Permitted Recipients | the
Customer, the employees of the Customer, and any third parties engaged by the
Customer who have a lawful basis to process End User personal data. |
Renewal Period | the
period described in clause 12.1. |
Services | the
Vendor Portal, Match & Compare and Advertising services to be provided by
Bid Solutions to the Customer under this Agreement. |
Software | the
online software applications provided by Bid Solutions as part of the
Services. |
Subscription Fees | if
applicable the subscription fees payable by the Customer to Bid Solutions for
the User Subscriptions, as set out in the Order Form. |
Subscription Term | has
the meaning given in clause 12.1 (being the Initial Subscription Term together with any subsequent
Renewal Periods). |
UK GDPR | has
the meaning given to it in section 3(10) (as supplemented by section 205(4))
of the Data Protection Act 2018. |
User
Subscriptions | the
user subscriptions purchased by the Customer pursuant to clause 7.1 which entitle Authorised Users to access
and use the Services and the Documentation in accordance with this Agreement. |
Vendor Listing | the
description of Vendor’s product (including Vendor name and logo, product name
and description and screenshots) to be published by Bid Solutions on the Match
& Compare service. |
Vendor Portal | the
online portal made available to the Customer by Bid Solutions which enables
the Customer to customise the Vendor Listing. |
Vendor Registration Form | the
registration of interest by the Customer to use the Vendor Portal. |
Virus | any
thing or device (including any software, code, file or programme) which may:
prevent, impair or otherwise adversely affect the operation of any computer
software, hardware or network, any telecommunications service, equipment or
network or any other service or device; prevent, impair or otherwise
adversely affect access to or the operation of any programme or data,
including the reliability of any programme or data (whether by re-arranging,
altering or erasing the programme or data in whole or part or otherwise); or
adversely affect the user experience, including worms, trojan horses, viruses
and other similar things or devices. |
1.2 Clause and paragraph headings shall not affect
the interpretation of this Agreement.
1.3 A person includes an individual, corporate or
unincorporated body (whether or not having separate legal personality) and that
person's legal and personal representatives, successors or permitted assigns.
1.4 A reference to a company shall include any
company, corporation or other body corporate, wherever and however incorporated
or established.
1.5 Unless the context otherwise requires, words in
the singular shall include the plural and in the plural shall include the
singular.
1.6 Unless the context otherwise requires, a
reference to one gender shall include a reference to the other genders.
1.7 A reference to a statute or statutory provision
is a reference to it as it is in force as at the date of this Agreement.
1.8 A reference to a statute or statutory provision
shall include all subordinate legislation made as at the date of this Agreement
under that statute or statutory provision.
1.9 A reference to writing or written includes
email.
1.10 References to clauses are to the clauses of this
Agreement.
1.11 Controller, processor, data subject, personal data, personal data breach, processing and appropriate technical and organisational measures have the meaning
as set out in the Data Protection Legislation.
2 Services
2.1 Access to the Services is subject to the
Customer completing the Vendor Registration Form and approval by Bid Solutions
(which may be granted or withheld in Bid Solutions’ absolute discretion).
2.2 Bid Solutions shall, during the Subscription
Term, provide the Services and make available the Documentation to the Customer
on and subject to the terms of this Agreement.
2.3 Subject to the Customer paying any applicable Subscription
Fees or Advertising Fees in accordance with the Order Form and clause 9, the
restrictions set out in this clause 2 and the other terms and conditions of
this Agreement, Bid Solutions hereby grants to the Customer a non-exclusive,
non-transferable right and licence, without the right to grant sublicences, to
permit the Authorised Users during the Subscription Term and solely for the
Customer's business operations to:
2.3.1 use the Vendor Portal to create and amend Vendor
Listings; and
2.3.2 if the Services include Advertising, purchase
Advertising on the Match & Compare service (subject to approval by Bid
Solutions).
2.4 Subject to payment of the applicable Subscription
Fees and clause 4, Bid
Solutions shall share End User Data with the Customer of those End Users as
specified in the Documentation.
2.5 The Customer shall not access, store, distribute
or transmit any Viruses, or any Customer Data, Advertising or other material
during the course of its use of the Services in breach of the Acceptable Use Policy at available at bidsolutions.co.uk/AUP and
Bid Solutions reserves the right, without liability or prejudice to its other
rights to the Customer, to disable the Customer's access to any material or to
reject, remove, suspend or change the position of, any Advertising, that
breaches the provisions of this clause.
2.6 The publication of any Advertising by Bid
Solutions does not mean that Bid Solutions approves the Advertising or in any
way accepts that the Advertising has been provided in accordance with the
Agreement or that Bid Solutions has in any way waived its rights under the
Agreement.
2.7 The Customer shall not:
2.7.1 except as may be allowed by any applicable law which is incapable of
exclusion by agreement between the parties and except to the extent expressly
permitted under this Agreement:
(a) attempt to copy, modify, duplicate, create
derivative works from, frame, mirror, republish, download, display, transmit,
or distribute all or any portion of the Software and/or Documentation (as
applicable) in any form or media or by any means; or
(b) attempt to de-compile, reverse compile,
disassemble, reverse engineer or otherwise reduce to human-perceivable form all
or any part of the Software or the Services; or
2.7.2 access all or any part of the Services and Documentation in order to
build a product or service which competes with the Services and/or the
Documentation; or
2.7.3 use the Services and/or Documentation to provide services to third
parties; or
2.7.4 subject to clause 20.1, license, sell, rent, lease, transfer, assign, distribute, display,
disclose, or otherwise commercially exploit, or otherwise make the Services
and/or Documentation available to any third party except the Authorised Users,
or
2.7.5 attempt to obtain, or assist third parties in obtaining, access to
the Services and/or Documentation, other than as provided under this Agreement;
or
2.7.6 introduce or permit the introduction of, any Virus into the Services
or Bid Solutions’ network and information systems.
2.8 The Customer shall use all reasonable endeavours
to prevent any unauthorised access to, or use of, the Services and/or the
Documentation and, in the event of any such unauthorised access or use,
promptly notify Bid Solutions.
2.9 The rights provided under this clause are
granted to the Customer only, and shall not be considered granted to any
subsidiary or holding company of the Customer.
3 Service Levels
3.1 Bid Solutions shall use commercially reasonable
endeavours to make the Services available 24 hours a day, seven days a week,
except for periods during which maintenance is required.
4 Data protection
4.1 Both parties will comply with all applicable
requirements of the Data Protection Legislation.
4.2 Bid Solutions is the controller of email
addresses and other personal data entered by Authorised Users to log in to the Vendor
Portal, as well as other Customer billing and account contact information which
is required to administer the Agreement. Bid Solutions shall process such
personal data in accordance with its Privacy Policy.
4.3 Bid Solutions is also the controller of email
addresses provided by End Users in the course of using the Match & Compare
service (“Shared Personal Data”) which, if specified in the Order Form and
subject to End User consent, may be shared with the Customer for the Agreed
Purposes in accordance with clauses 4.4 to 4.7 below.
4.4 Bid Solutions shall:
4.4.1 ensure that it has all necessary notices and
consents and lawful bases in place to enable lawful transfer of the Shared
Personal Data to the Permitted Recipients for the Agreed Purposes;
4.4.2 give full information to any data subject whose
personal data may be processed under this Agreement of the nature of such
processing. This includes giving notice that, on the termination of this
Agreement, personal data relating to them may be retained by or, as the case
may be, transferred to one or more of the Permitted Recipients, their
successors and assignees;
4.5 The Customer shall:
4.5.1 process the Shared Personal Data only for the
Agreed Purposes;
4.5.2 not disclose or allow access to the Shared
Personal Data to anyone other than the Permitted Recipients;
4.5.3 ensure that all Permitted Recipients are subject
to written contractual obligations concerning the Shared Personal Data
(including obligations of confidentiality) which are no less onerous than those
imposed by this Agreement;
4.5.4 ensure that it has in place appropriate technical
and organisational measures to protect against unauthorised or unlawful
processing of personal data and against accidental loss or destruction of, or
damage to, personal data.
4.5.5 not transfer any personal data received from Bid
Solutions outside the UK or EEA unless the Customer ensures that:
(a) the transfer is to a country approved under the
applicable Data Protection Legislation as providing adequate protection;
(b) there are appropriate safeguards or binding
corporate rules in place pursuant to the applicable Data Protection
Legislation;
(c) the transferor otherwise complies with its
obligations under the applicable Data Protection Legislation by providing an
adequate level of protection to any personal data that is transferred;
(d) one of the derogations for specific situations
in the applicable Data Protection Legislation applies to the transfer.
4.6 Each party shall assist the other in complying
with all applicable requirements of the Data Protection Legislation. In
particular, each party shall:
4.6.1 consult with the other party about any notices
given to data subjects in relation to the Shared Personal Data;
4.6.2 promptly inform the other party about the
receipt of any data subject rights request;
4.6.3 provide the other party with reasonable
assistance in complying with any data subject rights request;
4.6.4 assist the other party, at the cost of the other
party, in responding to any request from a data subject and in ensuring
compliance with its obligations under the Data Protection Legislation with
respect to security, personal data breach notifications, data protection impact
assessments and consultations with the Information Commissioner or other
regulators;
4.6.5 notify the other party without undue delay on
becoming aware of any breach of the Data Protection Legislation;
4.6.6 at the written direction of Bid Solutions,
delete or return Shared Personal Data and copies thereof to Bid Solutions on
termination of this Agreement unless required by law to store the Shared
Personal Data;
4.6.7 maintain complete and accurate records and
information to demonstrate its compliance with this clause 5; and
4.6.8 provide the other party with contact details of
at least one employee as point of contact and responsible manager for all
issues arising out of the Data Protection Legislation, including the joint
training of relevant staff, the procedures to be followed in the event of a
data security breach, and the regular review of the parties’ compliance with
the Data Protection Legislation.
4.7 The Customer shall not set cookies or other
tracking technologies (which includes use of any technology in connection with
the collection, storage, accessing or other processing of any data in any
manner that is subject to the Data Protection Legislation) on the Advertising
to be published on the Match & Compare service without Bid Solutions’ prior
written permission.
4.8 Where, pursuant to clause 4.7, Bid Solutions permits the Customer to
set cookies or other tracking technologies on the Advertising, the Customer
shall:
4.8.1 neither use nor store information collected or
stored from such cookies or other tracking technologies for profiling purposes;
and
4.8.2 ensure the relevant cookies or other tracking
technologies comply with any expiry period required by Bid Solutions.
4.9 To the extent that
Customer Data contains personal data, Bid Solutions (acting as processor) shall process that data on behalf of the Customer
(acting as controller) when performing the Services. In that capacity both parties will comply with all applicable requirements of the DPA.
5 Supplier's obligations
5.1 Bid Solutions shall perform the Services substantially
in accordance with the Documentation and with reasonable skill and care.
5.2 Bid Solutions’ obligations at clause 5.1 shall not apply to the extent of any non-conformance
which is caused by use of the Services contrary to Bid Solutions’ instructions,
or modification or alteration of the Services by any party other than Bid
Solutions or Bid Solutions’ duly authorised contractors or agents. If the
Services do not conform with the terms of clause 7.1, Supplier will, at its
expense, use reasonable commercial endeavours to correct any such
non-conformance promptly. Such correction constitutes the Customer's sole and
exclusive remedy for any breach of the undertaking set out in clause 5.1.
5.3 Bid Solutions:
5.3.1 does not warrant that:
(a) the Customer's use of the Services will be
uninterrupted or error-free;
(b) that the Services, Documentation and/or the
information obtained by the Customer through the Services will meet the
Customer's requirements; or
(c) the Software or the Services will be free from
Viruses;
5.3.2 is not responsible for any delays, delivery failures, or any other
loss or damage resulting from the transfer of data over communications networks
and facilities, including the internet, and the Customer acknowledges that the
Services and Documentation may be subject to limitations, delays and other
problems inherent in the use of such communications facilities.
5.4 This Agreement shall not prevent Bid Solutions
from entering into similar agreements with third parties, or from independently
developing, using, selling or licensing documentation, products and/or services
which are similar to those provided under this Agreement.
5.5 Bid Solutions warrants that it has and will
maintain all necessary licences, consents, and permissions necessary for the
performance of its obligations under this Agreement.
5.6 In the event of any loss or damage to Customer
Data, the Customer's sole and exclusive remedy against Bid Solutions shall be
for Bid Solutions to use reasonable commercial endeavours to restore the lost
or damaged Customer Data from the latest back-up of such Customer Data
maintained by Bid Solutions. Bid Solutions shall not be responsible for any
loss, destruction, alteration or disclosure of Customer Data caused by any
third party (except those third parties sub-contracted by Bid Solutions to
perform services related to Customer Data maintenance and back-up for which it
shall remain fully liable.
6 Customer's obligations
6.1 The Customer shall:
6.1.1 provide Bid Solutions with:
(a) all necessary co-operation in relation to this
Agreement; and
(b) all necessary access to such information as may
be required by Bid Solutions;
in order to provide the Services,
including but not limited to Customer Data, security access information and
configuration services;
6.1.2 without affecting its other obligations under this Agreement, comply
with all applicable laws and regulations with respect to its activities under
this Agreement;
6.1.3 carry out all other Customer responsibilities set out in this
Agreement in a timely and efficient manner. In the event of any delays in the
Customer's provision of such assistance as agreed by the parties, Bid Solutions
may adjust any agreed timetable or delivery schedule as reasonably necessary;
6.1.4 ensure that the Authorised Users use the Services and the
Documentation in accordance with the terms and conditions of this Agreement and
shall be responsible for any Authorised User's breach of this Agreement;
6.1.5 obtain and shall maintain all necessary licences, consents, and
permissions necessary for Bid Solutions, its contractors and agents to perform
their obligations under this Agreement, including without limitation the
Services;
6.1.6 ensure that its network and systems comply with the relevant
specifications provided by Bid Solutions from time to time;
6.1.7 be, to the extent permitted by law and except as otherwise expressly
provided in this Agreement, solely responsible for procuring, maintaining and
securing its network connections and telecommunications links from its systems
to Bid Solutions’ data centres, and all problems, conditions, delays, delivery
failures and all other loss or damage arising from or relating to the
Customer's network connections or telecommunications links or caused by the
internet; and
6.1.8 ensure that any and all advertising and
marketing claims incorporated in any Advertising in relation to its products
and services comply with all applicable laws, including the Advertising Laws.
6.2 The Customer shall own all right, title and
interest in and to all of the Customer Data that is not personal data and shall
have sole responsibility for the legality, reliability, integrity, accuracy and
quality of all such Customer Data.
6.3 The Customer represents and warrants that all
Advertising, and any destination site linked to from such Advertising comply
with the Acceptable Use Policy available at bidsolutions.co.uk/AUP.
7 Charges and payment
7.1 Unless otherwise agreed, the Customer shall pay
the Subscription Fees and Advertising Fees to Bid Solutions in advance using the payment methods offered on the Vendor Portal.
7.2 Where Bid Solutions has agreed (in its absolute
discretion) that the Customer may make payment by invoice, then Bid Solutions shall invoice the Customer:
7.2.1 for Advertising Fees in advance of the publication of any
Advertising;
7.2.2 on the Effective Date for the Subscription Fees
payable in respect of the Initial Subscription Term; and
7.2.3 subject to clause 12.1, at least 30 days prior to each anniversary of the Effective Date
for the Subscription Fees payable in respect of the next Renewal Period,
and the
Customer shall pay each invoice within 30 days after the date of such invoice.
7.3 Where payment is to be invoice in accordance
with clause 7.2, if Bid
Solutions has not received payment within 30 days after the due date, and
without prejudice to any other rights and remedies of Bid Solutions:
7.3.1 Bid Solutions may, on no less than 5 Business Days' notice to the
Customer and without liability to the Customer, disable the Customer's
password, account and access to all or part of the Services and Bid Solutions
shall be under no obligation to provide any or all of the Services while the
invoice(s) concerned remain unpaid; and
7.3.2 interest shall accrue on a daily basis on such due amounts at an
annual rate equal to 2% over the then current base lending rate of Bid Solutions’
bankers in the UK from time to time, commencing on the due date and continuing
until fully paid, whether before or after judgment.
7.4 All amounts and fees stated or referred to in
this Agreement:
7.4.1 shall be payable in pounds sterling;
7.4.2 are, subject to clause 11.3.2, non-cancellable and non-refundable;
7.4.3 are exclusive of value added tax, which shall be added to Bid Solutions’
invoice(s) at the appropriate rate.
7.5 Bid Solutions shall be entitled to increase the
Subscription Fees, at the start of each Renewal Period upon prior notice to the
Customer.
8 Proprietary rights
8.1 The Customer acknowledges and agrees that Bid
Solutions and/or its licensors own all intellectual property rights in the
Services and the Documentation. Except as expressly stated herein, this
Agreement does not grant the Customer any rights to, under or in, any patents,
copyright, database right, trade secrets, trade names, trade marks (whether
registered or unregistered), or any other rights or licences in respect of the
Services or the Documentation.
8.2 The Customer hereby grants to Bid Solutions a
non-exclusive, worldwide, royalty- free, transferable licence to access and
process the Customer Data for the purpose of providing the Services for the
Subscription Term.
9 Confidentiality
9.1 Confidential Information means all confidential information (however recorded or preserved)
disclosed by a party or its Representatives (as defined below) to the other
party and that party's Representatives, including but not limited to:
9.1.1 any information that would be regarded as confidential by a
reasonable business person relating to:
(a) the business, assets, affairs, customers,
clients, suppliers, or of the disclosing party; and
(b) the operations, processes, product information,
know-how, designs, trade secrets or software of the disclosing party; and
9.1.2 any information developed by the parties in the course of carrying
out this Agreement and the parties agree that:
(a) details of the Services, and the results of any
performance tests of the Services, shall constitute Supplier Confidential
Information; and
(b) Customer Data shall constitute Customer
Confidential Information.
Representatives means, in relation to a party, its employees, officers,
contractors, subcontractors, representatives and advisers.
9.2 The provisions of this clause shall not apply to
any Confidential Information that:
9.2.1 is or becomes generally available to the public (other than as a
result of its disclosure by the receiving party or its Representatives in
breach of this clause);
9.2.2 was available to the receiving party on a non-confidential basis
before disclosure by the disclosing party;
9.2.3 was, is or becomes available to the receiving party on a
non-confidential basis from a person who, to the receiving party's knowledge,
is not bound by a confidentiality agreement with the disclosing party or
otherwise prohibited from disclosing the information to the receiving party;
9.2.4 the parties agree in writing is not confidential or may be
disclosed; or
9.2.5 is developed by or for the receiving party independently of the
information disclosed by the disclosing party.
9.3 Each party shall keep the other party's
Confidential Information secret and confidential and shall not:
9.3.1 use such Confidential Information except for [the purpose of
exercising or performing its rights and obligations under or in connection with
this Agreement (Permitted Purpose); or
9.3.2 disclose such Confidential Information in whole or in part to any
third party, except as expressly permitted by this clause 11.
9.4 A party may disclose the other party's
Confidential Information to those of its Representatives who need to know such
Confidential Information for the Permitted Purpose, provided that:
9.4.1 it informs such Representatives of the confidential nature of the
Confidential Information before disclosure; and
9.4.2 at all times, it is responsible for such Representatives' compliance
with the confidentiality obligations set out in this clause.
9.5 A party may disclose Confidential Information to
the extent such Confidential Information is required to be disclosed by law, by
any governmental or other regulatory authority or by a court or other authority
of competent jurisdiction provided that, to the extent it is legally permitted
to do so, it gives the other party as much notice of such disclosure as
possible.
9.6 A party may, provided that it has reasonable
grounds to believe that the other party is involved in activity that may
constitute a criminal offence under the Bribery Act 2010, disclose Confidential
Information to the Serious Fraud Office without first informing the other party
of such disclosure.
9.7 Each party reserves all rights in its
Confidential Information. No rights or obligations in respect of a party's
Confidential Information other than those expressly stated in this clause are
granted to the other party, or to be implied from this Agreement.
9.8 On termination or expiry of this Agreement, each
party shall:
9.8.1 destroy or return to the other party all documents and materials
(and any copies) containing, reflecting, incorporating or based on the other
party's Confidential Information;
9.8.2 erase all the other party's Confidential Information from computer
and communications systems and devices used by it, including such systems and
data storage services provided by third parties (to the extent technically and
legally practicable); and
9.8.3 on request certify in writing to the other party that it has
complied with the requirements of this clause, provided that a recipient party
may retain documents and materials containing, reflecting, incorporating or
based on the other party's Confidential Information to the extent required by
law or any applicable governmental or regulatory authority. The provisions of
this clause shall continue to apply to any such documents and materials
retained by a recipient party, subject to clause 12 (Termination).
9.9 No party shall make, or permit any person to
make, any public announcement concerning this Agreement without the prior
written consent of the other parties (such consent not to be unreasonably
withheld or delayed), except as required by law, any governmental or regulatory
authority (including, without limitation, any relevant securities exchange),
any court or other authority of competent jurisdiction.
9.10 Except as expressly stated in this Agreement, no
party makes any express or implied warranty or representation concerning its
Confidential Information.
9.11 The above provisions of this clause 9 shall continue to apply after termination
or expiry of this Agreement.
10 Indemnity
10.1 The Customer shall defend, indemnify and hold
harmless Bid Solutions against claims, actions, proceedings, losses, damages,
expenses and costs (including without limitation court costs and reasonable
legal fees) arising out of or in connection with:
10.1.1 the Customer's use of the Services and/or
Documentation;
10.1.2 any claims or any action, adjudication or
decision taken against Bid Solutions by any regulatory body, arising out of any
breach by the Customer of the warranties provided under clause 6.3;
10.1.3 any claims or any action taken against Bid
Solutions by an End User arising out of any Customer products or services
purchased by or supplied to the End User as a result of Advertising or
otherwise; and
10.1.4 any breach of the DPA or clause 4.
10.2 Bid Solutions shall defend the Customer, its
officers, directors and employees against any claim that the Customer's use of
the Services or Documentation in accordance with this Agreement infringes any
United Kingdom patent effective as of the Effective Date, copyright, trade
mark, database right or right of confidentiality, and shall indemnify the
Customer for any amounts awarded against the Customer in judgment or settlement
of such claims, provided that:
10.2.1 Bid Solutions is given prompt notice of any such claim;
10.2.2 the Customer does not make any admission, or otherwise attempt to
compromise or settle the claim and provides reasonable co-operation to Bid
Solutions in the defence and settlement of such claim, at Bid Solutions’
expense; and
10.2.3 Bid Solutions is given sole authority to defend or settle the claim.
10.3 In the defence or settlement of any claim, Bid
Solutions may procure the right for the Customer to continue using the Services,
replace or modify the Services so that they become non-infringing or, if such
remedies are not reasonably available, terminate this Agreement on 2 Business
Days' notice to the Customer without any additional liability or obligation to
pay liquidated damages or other additional costs to the Customer.
10.4 In no event shall Bid Solutions, its employees,
agents and sub-contractors be liable to the Customer to the extent that the
alleged infringement is based on:
10.4.1 a modification of the Services or Documentation by anyone other than
Bid Solutions; or
10.4.2 the Customer's use of the Services or Documentation in a manner
contrary to the instructions given to the Customer by Bid Solutions; or
10.4.3 the Customer's use of the Services or Documentation after notice of
the alleged or actual infringement from Bid Solutions or any appropriate
authority; or
10.4.4 the Customer's breach of this Agreement.
10.5 The foregoing and clause 11.3.2 states the Customer's sole and
exclusive rights and remedies, and Bid Solutions’ (including Bid Solutions’
employees', agents' and sub-contractors') entire obligations and liability, for
infringement of any patent, copyright, trade mark, database right or right of
confidentiality.
11 Limitation of liability
11.1 Except as expressly and specifically provided in
this Agreement:
11.1.1 the Customer assumes sole responsibility for results obtained from
the use of the Services and the Documentation by the Customer, and for
conclusions drawn from such use. Bid Solutions shall have no liability for any
damage caused by errors or omissions in any Customer Data, information,
instructions or scripts provided to Bid Solutions by the Customer in connection
with the Services, or any actions taken by Bid Solutions at the Customer's
direction;
11.1.2 all warranties, representations, conditions and all other terms of
any kind whatsoever implied by statute or common law are, to the fullest extent
permitted by applicable law, excluded from this Agreement; and
11.1.3 the Services and the Documentation are provided to the Customer on
an "as is" basis.
11.2 Nothing in this Agreement excludes the liability
of Bid Solutions:
11.2.1 for death or personal injury caused by Bid Solutions’ negligence; or
11.2.2 for fraud or fraudulent misrepresentation.
11.3 Subject to clause 11.1 and clause 11.2:
11.3.1 Bid Solutions shall have no liability for any loss of profits, loss
of business, wasted expenditure, depletion of goodwill and/or similar losses or
loss or corruption of data or information, or pure economic loss, or for any
special, indirect or consequential loss, costs, damages, charges or expenses;
and
11.3.2 Bid Solutions’ total aggregate liability to the Customer (including
in respect of the indemnity at clause 10.2), in respect of all breaches of duty
occurring within any contract year shall not exceed the greater of:
(a) £5,000;
(b) or the aggregate Advertising Fees and
Subscription Fees paid in that contract year.
11.4 References to liability in this clause 13
include every kind of liability arising under or in connection with this
Agreement including but not limited to liability in contract, tort (including
negligence), misrepresentation, restitution or otherwise.
12 Term and termination
12.1 This Agreement shall, unless otherwise
terminated as provided in this clause 12, commence on the Effective Date and shall
continue for the Initial Subscription Term and, thereafter, this Agreement
shall be automatically renewed for successive periods of 12 months (each a Renewal
Period), unless:
12.1.1 either party notifies the other party of termination, in writing, at
least [60 days] before the end of the Initial Subscription Term or any Renewal
Period, in which case this Agreement shall terminate upon the expiry of the
applicable Initial Subscription Term or Renewal Period; or
12.1.2 otherwise terminated in accordance with the provisions of this
Agreement;
and the Initial Subscription Term
together with any subsequent Renewal Periods shall constitute the Subscription
Term.
12.2 Without affecting any other right or remedy
available to it, Bid Solutions may terminate this Agreement with immediate
effect by giving written notice to the Customer if:
12.2.1 the Customer fails to pay any amount due under this Agreement on the
due date for payment and remains in default not less than 30 days after being
notified in writing to make such payment;
12.2.2 the Customer commits a material breach of any other term of this
Agreement and (if such breach is remediable) fails to remedy that breach within
a period of 30 days after being notified to do so or
12.2.3 there is a Change of Control of the Customer.
12.3 On termination of this Agreement for any reason:
12.3.1 all licences granted under this Agreement shall immediately
terminate and the Customer shall immediately cease all use of the Services
and/or the Documentation;
12.3.2 Bid Solutions may destroy or otherwise dispose of any of the
Customer Data in its possession unless Bid Solutions receives, no later than 10
days after the effective date of the termination of this Agreement, a written
request for the delivery to the Customer of the then most recent back-up of the
Customer Data. Bid Solutions shall use reasonable commercial endeavours to
deliver the back-up to the Customer within 30 days of its receipt of such a
written request, provided that the Customer has, at that time, paid all fees
and charges outstanding at and resulting from termination (whether or not due
at the date of termination). The Customer shall pay all reasonable expenses
incurred by Bid Solutions in returning or disposing of Customer Data; and
12.3.3 any rights, remedies, obligations or liabilities of the parties that
have accrued up to the date of termination, including the right to claim
damages in respect of any breach of the agreement which existed at or before
the date of termination shall not be affected or prejudiced.
13 Force majeure
Neither party
shall be in breach of this Agreement or otherwise liable for any failure or
delay in the performance of its obligations if such delay or failure results
from events, circumstances or causes beyond its reasonable control. The time
for performance of such obligations shall be extended accordingly. If the
period of delay or non-performance continues for 4 weeks, the party not
affected may terminate this Agreement by giving 30 days' written notice to the
affected party.
14 Conflict
If there is an
inconsistency between any of the provisions in the main body of this Agreement
and the Schedules, the provisions in the main body of this Agreement shall
prevail.
15 Variation
No variation of
this Agreement shall be effective unless it is in writing and signed by the
parties (or their authorised representatives).
16 Waiver
16.1 A waiver of any right or remedy is only
effective if given in writing and shall not be deemed a waiver of any
subsequent right or remedy.
16.2 A delay or failure to exercise, or the single or
partial exercise of, any right or remedy shall not waive that or any other
right or remedy, nor shall it prevent or restrict the further exercise of that
or any other right or remedy.
17 Rights and remedies
Except as
expressly provided in this Agreement, the rights and remedies provided under
this Agreement are in addition to, and not exclusive of, any rights or remedies
provided by law.
18 Severance
18.1 If any provision or part-provision of this
Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed
deleted, but that shall not affect the validity and enforceability of the rest
of this Agreement.
18.2 If any provision or part-provision of this
Agreement is deemed deleted under clause 18.1 the parties shall negotiate in good
faith to agree a replacement provision that, to the greatest extent possible,
achieves the intended commercial result of the original provision.
19 Entire agreement
19.1 This Agreement constitutes the entire agreement
between the parties and supersedes and extinguishes all previous and
contemporaneous agreements, promises, assurances and understandings between
them, whether written or oral, relating to its subject matter.
19.2 Each party acknowledges that in entering into
this Agreement it does not rely on, and shall have no remedies in respect of,
any statement, representation, assurance or warranty (whether made innocently
or negligently) that is not set out in this Agreement.
19.3 Each party agrees that it shall have no claim
for innocent or negligent misrepresentation or negligent misstatement based on
any statement in this Agreement.
20 Assignment
20.1 The Customer shall not, without the prior
written consent of Bid Solutions, assign, transfer, mortgage, charge,
subcontract, delegate, declare a trust over or deal in any other manner with
any of its rights and obligations under this Agreement.
20.2 Bid Solutions may at any time assign, mortgage,
charge, subcontract, delegate, declare a trust over or deal in any other manner
with any or all of its rights and obligations under this Agreement.
21 No partnership or agency
Nothing in this
Agreement is intended to or shall operate to create a partnership between the
parties, or authorise either party to act as agent for the other, and neither
party shall have the authority to act in the name or on behalf of or otherwise
to bind the other in any way (including, but not limited to, the making of any
representation or warranty, the assumption of any obligation or liability and
the exercise of any right or power).
22 Third party rights
22.1 This agreement does not give rise to any rights
under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of
this Agreement.
23 Notices
23.1 Any notice given to a party under or in
connection with this Agreement shall be in writing and shall be:
23.1.1 delivered by hand or by pre-paid first-class post or other next
working day delivery service at its registered office (if a company) or its
principal place of business (in any other case); or
23.1.2 sent by email to the addresses given on the Order Form.
23.2 Any notice shall be deemed to have been
received:
23.2.1 if delivered by hand, at the time the notice is left at the proper
address;
23.2.2 if sent by next working day delivery service, at 9am on the second
Business Day after posting; or
23.2.3 if sent by email, at the time of transmission, or, if this time
falls outside Business Hours in the place of receipt, when Business Hours resume.
23.3 This clause does not apply to the service of any
proceedings or other documents in any legal action or, where applicable, any
arbitration or other method of dispute resolution.
24 Governing law
This Agreement
and any dispute or claim arising out of or in connection with it or its subject
matter or formation (including non-contractual disputes or claims) shall be
governed by and interpreted in accordance with the law of England and Wales.
25 Jurisdiction
Each party
irrevocably agrees that the courts of England shall have exclusive jurisdiction
to settle any dispute or claim arising out of or in connection with this
Agreement or its subject matter or formation (including non-contractual
disputes or claims).